Privacy and Policies

This Privacy Policy governs the manner in which Two Loons LLC collects, uses, maintains, and discloses information collected from users (each, a “user”) of the www.TwoLoons.mn website (“Site”). This privacy policy applies to the Site and all products and services offered by Two Loons and Rustic Elements.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

HOW WE USE COLLECTED INFORMATION

Two Loons LLC may collect and use personal information for the following purposes:

- To improve customer service.

- Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To improve our Site we may use feedback you provide to improve our products and services.

- To send periodic emails we may use the email address to send user information and updates pertaining to their order.

It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites, or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY
Two Loons LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Two Loons Gallery and Boutique

2025 W Superior

Duluth, MN 55806

218-481-7727

in the

Lincoln Park Craft District

"Crafting Something Great"

www.Twoloons.mn

SHIPPING POLICY

At this time Two Loons LLC does not ship due to the unique handmade nature of our product mix. We do offer in-store pickup of all merchandise. Please contact us for further information.

RETURNS

PLEASE NOTE: BECAUSE OF THE HANDMADE NATURE OF OUR MERCHADISE, ALL CUSTOM-MADE PURCHASES ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.

All other items purchased may be returned for store credit or exchange at Two Loons LLC’s discretion.

Items being returned or exchanged must be in a new, unused, and unaltered condition. We reserve the right to not grant an exchange or return due to age or signs of use. Returns must be in original condition upon inspection on arrival.

Original shipping charges are non-refundable. We may have to contact you for additional information to complete the return.

Two Loons LLC

2025 West Superior Street
Duluth, MN 55806
(218) 481-7727

Questions? E-mail: Joel.Baird@TwoLoons.mn

This document was last updated on November 19, 2020